Practice
Triage, root-cause, ship the fix.
Bug FixingService
Production Hotfixes
Same-day diagnosis and patch for revenue-impacting bugs, with rollback plan and postmortem doc.
Best for
Teams shipping bug fixing work
Engagement model
Fixed-price, embedded
What do you get with Production Hotfixes?
DeliverablesA working production deployment
Shipped to your environment with the same review, CI, and observability standards as your engineering team's own work.
A measurable acceptance bar
Every engagement starts with a written success criterion. Production Hotfixes ends when that bar is hit — not when the calendar says we're out of time.
Documentation you'll actually use
Architecture notes, runbooks, and onboarding guides land in your repo so the work survives the handoff and doesn't become tribal knowledge.
30 days of follow-up support
After shipping, we stay on Slack / email for 30 days to triage anything that surfaces in production at no extra cost.
How does Ideomatics deliver Production Hotfixes?
4-step engagement- 01
Discovery call
A 45-minute call to understand the system, the goals, and the constraints around production hotfixes.
- 02
Written proposal
Fixed-price scope and timeline, sent within one working day, locking the cost before any code is written.
- 03
Embedded delivery
Daily PRs against your repo, weekly demos against your stakeholders, and visible progress against the acceptance bar.
- 04
Handoff & guarantee
Final demo, handoff doc in your repo, and 30 days of follow-up support included in the engagement price.
Frequently asked questions about Production Hotfixes
4 questionsWhat does Production Hotfixes include at Ideomatics?
Same-day diagnosis and patch for revenue-impacting bugs, with rollback plan and postmortem doc. Every fix lands with a written postmortem, a regression test, and a monitor so the issue cannot return silently.
How long does a typical Production Hotfixes engagement take?
Most production hotfixes engagements run a few days to 2 weeks, depending on scope and the state of your existing codebase. You'll receive a fixed-price written proposal within one working day of the first call so the timeline is locked before anyone commits.
Who on the Ideomatics team handles Production Hotfixes?
A senior practitioner from our Bug Fixing group leads the work, paired with an embedded mid-level engineer. No offshore relay teams, no junior-only execution, and the same two people stay on the engagement from kickoff through handoff.
How does Production Hotfixes fit into our existing tools and process?
We adapt to your repo layout, CI pipeline, branching convention, and review process — not the other way around. Expect PR-based delivery, your linters and formatters, and integration with whatever issue tracker, deploy tool, and observability stack you already use.
More from Bug Fixing
Ready to ship production hotfixes?
Tell us the problem, the deadline, and the budget. We'll come back with a scoped, fixed-price proposal within one working day.